Equipment rental: 60% more inquiries via WhatsApp
Heavy equipment rental, Gdansk, Poland · 2018
- more text inquiries
- +60%
Before
People visited the site but didn't fill out forms. Everyone called, and dispatchers were overwhelmed.
What we did
We added a WhatsApp button with a greeting: "Tell us which excavator you need, we'll confirm availability in 1 minute".
After
Text inquiries grew by 60%, taking pressure off the phones. On a noisy site, a foreman can't easily call or fill out forms, but a quick message is easy.
Reviews from this industry
They set up Google Local Services really well. A lead costs 12 pounds. Sometimes lead tracking breaks in their reports, and we have to ask the manager to reconcile the data by hand. Otherwise, they work like clockwork.
Want the same
On the call we calculate what is realistic in your city and at your budget.